Duties & Responsibilities:
Assist the Residence Manager to provide efficient operations and management of the assigned condominium
Comply with company’s quality assurance standards and expectations
Provide a high level of service to residents at all times
Attend to residents’ requests/enquiries/feedback
Assist residents with reservation & use of the condominium’s facilities and services
Greet residents and visitors warmly and make them feel welcome
Answer all incoming calls and email inquiries in a timely and courteous manner
Manage parcel deliveries based on approved policies and procedures
Ensure that front office space and lobby are kept clean and tidy at all times
Requirements:
SHATEC or GCE ‘O’ / ‘N’ level with work experience in customer service / front desk / concierge
Friendly and passionate to serve with customer-oriented mindset
Excellent communication and interpersonal skills
Proficient in Microsoft Office applications
Well-groomed and possess a pleasant disposition
Team player
Able to perform shift work (no mid-night shift)
Ready to join us via this position?
We can make great things happen together! Shoot us an email with your comprehensive resume today.
Only shortlisted candidates will be notified.